We are open from 9am to 5.30pm during the week, but appointments may be arranged outside office hours.
We have a ground floor interview room to assist clients who are elderly or infirm, but there are 10 steps up to our front door. If it is difficult for clients to get to our offices, we will come to see you. Home visits are at no extra charge for people within a 15 mile radius of our offices.
We will give you an estimate of how much your transaction is likely to cost from the start and will make sure that there are no hidden extras!! We like clients to feel that they have had value for money. If you would like us to email you an estiimate of costs click here to contact us.
First interviews free of charge
Some appointments are available free of charge. These are 20 minute appointments to give initial advice. If you want one of these, please make this clear to the secretary when booking your appointment.
Evidence of identity
All clients are now required to produce evidence of their identity before we can take on a new transaction. This is to comply with regulations brought in to prevent money laundering. You will need to bring in your passport or photo driving licence and two other documents such as household bills or bank statements that are no more than 3 months old showing your name and address. If there are any problems regarding this, please speak to us. We apologise for any inconvenience caused.
We do legal aid. If you want to know if you are eligible for this, please telephone or contact us.